Last Updated: March 12, 2026

1.1 Introduction

Welcome to Multichain (“Company,” “we,” “our,” or “us”). Multichain provides blockchain-based insurance services that allow users to protect digital assets across multiple blockchain networks.

By accessing or using the Multichain website or platform, you agree to these Terms and Conditions.

If you do not agree, you must not use the platform.

1.2 Eligibility

To use Multichain, you must:

Be at least 18 years old

Have legal capacity to enter contracts

Not reside in a jurisdiction where crypto services are prohibited

Comply with applicable laws and regulations

We reserve the right to refuse service in restricted jurisdictions.

1.3 Account Registration

To use certain features, users may be required to:

Connect a blockchain wallet

Provide identity verification (KYC)

Maintain accurate account information

You are responsible for safeguarding your wallet credentials and private keys.

Multichain does not store or recover private keys.

1.4 Insurance Coverage

Multichain provides decentralized insurance products that may cover risks including:

Smart contract exploits

Exchange hacks

Stablecoin depegging

Custody failures

Coverage terms depend on the specific policy purchased.

Claims are subject to verification and approval.

1.5 Claims Process

To file a claim, users must:

Submit claim through the platform

Provide evidence of loss

Cooperate with verification procedures

Claims may be reviewed through automated systems, governance mechanisms, or third-party assessors.